Terms and Policies


1. Definition

In these general terms & policies, ‘Company’ means VINCE PROMOTION, ‘Customer’ means the person, firms or company buying products from our company. ‘Product’ means the items forming the purpose of the contract between our company and the customer. ‘Order’ means the written instruction placed by the customer to our company to supply the products.

2. Scope

Any order of products implies the full and unconditional acceptance of these general terms and policies. Subject to the terms of any contract entered into between our company and the customer, only these general term and policies will govern the supply of product by our company to the customer, notwithstanding that the customer may issue a standard form of purchase order or other document which includes terms other than those herein. No variation of these general terms and policies will be valid unless accepted in advance in writing by the general manager and director of our company.

3. Order

All orders are accepted to availability of products. Our company reserves the right to withdraw some products. In case an order including one or several withdrawn products is placed, our company will advise the customer as soon as possible. For any sample delivery or consultation on door to door basis, the company reserves the right to impose a minimum charge of RM 50 for transportation.

4. Product

The company is putting their best effort to minimize the variation in product specifications. Any minor variation in product specifications are impliedly acceptable. Such minor variation in product specification shall not constitute customer to return or to exchange the product or to claim or to demand for loss of profit thereof.

5. Delivery

Transportation of the product will be borne exclusively by our company within Klang Valley Area only. The products will be delivered “postage and packing paid” at the place designated. Delivery charges to outstation will be quoted based on the shipping distance. Delivery times quoted to the customer are guidelines only, and delay shall not entitle the customer to cancel the order, to refuse the product or to claim damages.

6. Payment

The customer shall make payment of the product in RM (currency) as per agreed payment term on the front page of the invoice as from the date of invoicing by bank transfer to the bank account designated by our company or by cheque sent to the Main office of our company. In no case the customer is authorized to set off or deduct any amount due by our company from any payment due to our company for products, unless with the prior express consent of our company. Without prejudice to any other right or remedy, in case the customer defaults to make payment in accordance with this clause, our company may exercise its statutory right to charge interest for late payment on the overdue amount at the rate of twelve percent (12%) above the Central Bank rate in force on the due date of payment.

7. Risk and Title

Risk in all products shall pass to the customer on delivery thereof. Title in all products shall remain with our company (notwithstanding delivery) until our company has been paid in full all account due from the customer to our company. Nothing in this clause shall confer on the customer any right to return the product or to refuse or delay payment thereof. The company shall not liable to the customer for loss of profit or contracts or any other direct, indirect or consequential loss whether arising from negligence, breach of contract or howsoever.

8. Governing law-jurisdiction

These general terms and policies are governed by and are to be construed in accordance with the law in force in Malaysia. Any dispute arising out of any contract between seller and the customer pursuant to the conditions herein shall be subject to the exclusive jurisdiction of the courts of Malaysia. The present General terms and Policies replace the previous General Terms and Policies.